Posted 5 months ago
Senior Customer Success Manager
New York MetropolitanHybridFull-time
AI Summary
Senior Customer Success Manager at Circadia Health owns strategic customer relationships for post-acute care providers, driving adoption and outcomes of the Circadia Intelligence Platform to prevent avoidable hospitalizations.
About this role
Circadia Health is a growth‑stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior‑care operations. Our Circadia Intelligence Platform combines:
Contactless sensing that monitors respiration and motion with medical‑grade accuracy
Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance
Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems
Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
Skills
Account PlanningAdoption AnalyticsCRM SystemsCross-Functional CollaborationCustomer SuccessData-driven Decision MakingEHR IntegrationsHealthcare ITOnboardingOnsite And Remote SupportProduct FeedbackRenewals And ExpansionRisk ManagementSaaSStakeholder ManagementSuccess MetricsTrainingVoyant Dashboards
