Senior Director,Technical Program Management (SAP Programs)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview

We are seeking a highly experienced Senior Director, Technical Program Management to lead large-scale enterprise transformation programs across Finance, ERP, Compliance, and Business Operations. This leader will own the strategy, governance, execution, and successful delivery of complex, multi-year initiatives spanning SAP modernization, finance transformation, process standardization, organizational change management, and regulatory compliance.

The ideal candidate brings a strong blend of executive presence, program leadership, stakeholder management, and enterprise transformation expertise, with deep experience working across Finance, Accounting, SAP ecosystems, consulting organizations, and global business functions.

This role will partner closely with senior executives, business leaders, technology teams, and external consulting partners to drive strategic programs with measurable business outcomes.

What You Will Do

Enterprise Program Leadership

• Lead a portfolio of strategic enterprise-wide transformation initiatives across Finance, ERP, Compliance, and Corporate Functions.
• Establish program governance, operating mechanisms, risk management frameworks, and executive reporting structures.
• Drive end-to-end program execution from planning through deployment and business adoption.

• Partner with Finance, Accounting, Tax, Audit, and Technology organizations to define and execute transformation roadmaps.
• Drive process harmonization and standardization across global regions.

Compliance & Controls

• Partner with Internal Audit, Risk, Security, and Compliance teams to strengthen controls and governance processes.
• Lead initiatives involving:
• SOX Compliance, IT General Controls (ITGC), Financial Systems Governance, Risk and Audit Readiness
• Ensure regulatory and operational requirements are embedded into transformation programs.

• Influence leaders across multiple business functions to accelerate transformation outcomes.

Executive Stakeholder Management

• Manage relationships with consulting partners, systems integrators, and external vendors.

Basic Qualifications

• Bachelor’s degree in business, Finance, Accounting, Information Systems, Engineering, or related field.
• 15+ years of program management, PMO, transformation, or enterprise delivery experience.
• Experience in leading large scale greenfield migration program ECC to S4HANA
• Experience in leading multi-functional, multi-geo teams including teams from consulting companies

Preferred Qualifications

• Strong understanding of Finance and Accounting business processes.
• Demonstrated success delivering large-scale enterprise transformation initiatives.
• Proven ability to lead through ambiguity and organizational change.

• Data-driven decision maker with strong program governance discipline.

Type of work model

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
  

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