Senior Executive / Manager, Quality Assurance & Administration

[What the role is]

Senior Executive / Manager, Quality Assurance & Administration supports the Halal Development (HD) cluster in maintaining quality assurance standards and ensuring efficient administrative operations. This role is responsible for ensuring compliance with quality management processes, maintaining cluster-wide records, and managing facilities and assets to support the effective delivery of Halal certification functions.

[What you will be working on]

• Lead and coordinate quality assurance (QA) processes for the cluster, including monitoring compliance with established standards, conducting internal reviews, and identifying areas for continuous improvement.

• Lead the preparation, review, and periodic updating of Standard Operating Procedures (SOPs) and other quality management documentation to ensure processes remain current and compliant.

• Support and contribute to audit-related activities, including preparation for internal and external audits and follow-up on audit findings.

• Maintain the organisation-wide electronic registry (e-registry) for the cluster, ensuring accurate and timely record-keeping in accordance with organisational documentation standards.

• Serve as the primary point of contact for facilities management at the HD office, including liaising with vendors for maintenance, repairs, and other facility-related matters.

• Manage the procurement, issuance, and maintenance of IT assets for the cluster.

• Contribute to the cluster's other initiatives and tasks as required.

[What we are looking for]

• Tertiary education in Business, Management, Science, Engineering or related discipline; relevant professional certifications in quality systems will be an advantage.

• 2 to 3 years of experience in quality assurance, administration, or operations; experience in a regulatory or certification environment will be an advantage.

• Familiarity with quality management systems and documentation practices, preferably with knowledge of ISO standards.

• Strong organisational and record-keeping skills with high attention to detail.

• Proficient in the Microsoft Office suite, particularly Excel.

• Good communication and interpersonal skills, with the ability to liaise effectively with internal stakeholders and external vendors.

• Self-driven, independent, and able to work well with others across all levels.

Successful candidate will be appointed on a contract basis.

In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window. If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.