Senior Flex Product Owner
NottinghamOn-site
AI Summary
A Senior Product Owner leads billing product delivery for a regulated energy business, translating commercial and regulatory requirements into clear billing specs and backlog priorities while collaborating with stakeholders and technical teams.
About this role
Reports to: Head of Billing
Location: Full Time In Office, Nottingham (NG8)
Working hours: 37.5 hours per week, Monday to Friday
Passionate and motivated people are the power behind our growth so we’re looking to expand our team, and you could be part of our success story.
Location: Full Time In Office, Nottingham (NG8)
Working hours: 37.5 hours per week, Monday to Friday
Passionate and motivated people are the power behind our growth so we’re looking to expand our team, and you could be part of our success story.
Key Responsibilities
Here’s a taste of what you’ll be doing:
- Collaborate with stakeholders across Commercial, Trading, Finance, Operations, Customer Services, and Regulatory teams
- Act as the key interface between the business and technical teams
- Translate commercial propositions (e.g. Flex Tariffs, dynamic pricing, EV tariffs, demand-side response incentives) into clear, deliverable billing requirements
- Support flex billing outputs in line with commercial vision.
- Prioritise and manage the product backlog aligned to business goals, customer outcomes, and regulatory requirements
- Work closely with technical and delivery teams to deliver high-quality billing outputs.
- Define and maintain billing reconciliation (charging, credits, adjustments)
- Ensure billing solutions are accurate, scalable, and transparent for customers
- Support testing, release management, and operational readiness
- Identify and mitigate billing risks and revenue assurance issues
- Continuously improve billing processes to support future flexibility offerings
Skills, Knowledge & Expertise
If you have what it takes you could be just what we’re looking for…
- Proven experience as a Product Owner in a complex or regulated environment
- Strong understanding of energy billing or complex pricing structures
- Experience with Flex product structures
- Experience with smart meter data, half-hourly billing, or time-of-use tariffs
- Ability to translate complex business needs into user stories
- Strong stakeholder management skills
- Comfortable working in Agile environments
- Analytical mindset with attention to detail
- Experience in UK energy market (desirable)
- Knowledge of billing platforms such as Junifer, ICE, Kraken, SAP IS-U or similar
Benefits
We have a wide range of benefits for our employees including:
- 24 days annual leave + bank holidays
- Holiday buy – up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Learning and development opportunities
- Enhanced paternity, maternity and adoption policies
- Yü made a difference Awards
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- New modern facilities
- Death in service and critical illness cover
- Plus, many more
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
#YUMP
Skills
AgileBilling PlatformsBilling ReconciliationEnergy BillingFlex TariffsHalf-hourly BillingICEJuniferKrakenProduct OwnerSAP IS-USmart Meter DataStakeholder ManagementTime-of-use TariffsUK Energy MarketUser Stories
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