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Posted 9 days ago

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Senior Forward Deployed Engineer

VirginiaHybridFull-time

AI Summary

Leads end-to-end customer engagements for a defense logistics AI platform, integrating with government data systems, making design trade-offs, debugging in customer environments, and mentoring engineers.

About this role

Tagup is a defense technology company founded at MIT that is delivering logistics decision advantage with next-generation AI. We’re growing rapidly and are looking for change-makers passionate about delivering innovative technologies to solve the most challenging problems in the world’s highest stakes environments. This is an exciting opportunity to engage in meaningful work that strengthens national security and contributes to the success of U.S. and allied forces. Join us in shaping the future of defense logistics for a safer tomorrow.

Senior Forward Deployed Engineers lead customer engagements, including our most important ones. You’ll be handed an outcome rather than a specification: a program that needs our platform integrated with government data systems under real constraints. You produce the plan, make the design decisions, build it, and ship it.
You’ll work directly with customer technical staff, debug production issues in their environments, and make the speed-versus-robustness trade-offs that defense delivery demands. You’ll also raise the team around you, reviewing code, mentoring engineers, and setting the standard for how the team builds with customers.

Responsibilities

  • Lead customer engagements end to end: integration with government data and systems, designed and built under real constraints

  • Turn ambiguous requirements into technical plans, and deliver multi-week engagements without close supervision

  • Build custom workflows that drive adoption, usage, and engagement with key customers

  • Debug production issues in customer environments, including government cloud

  • Document design decisions that hold up under scrutiny, and review code across the team

  • Make sound speed-versus-robustness trade-offs under program constraints

  • Mentor engineers and bring what you learn in the field back to the product team

    • Desired Skills

  • 5+ years of professional software engineering experience, including customer-facing or systems-integration work owned end to end

  • Depth in Python and/or TypeScript and SQL, data integration against messy sources, and system design under constraint

  • Experience deploying and debugging in environments you don’t control: government cloud, on-prem, or otherwise constrained

  • Judgment on trade-offs, and the ability to defend a design decision to a skeptical customer engineer and to your own team

  • Experience mentoring engineers and reviewing code across a team

  • Willingness to travel to customer sites (military installations across the U.S.)

  • U.S. citizenship and eligibility to obtain a U.S. government security clearance

    • Bonus Points

  • Military service or experience delivering software into defense programs. Veterans are strongly encouraged to apply

  • Familiarity with service supply, maintenance, and readiness data systems

  • Experience with accreditation processes and impact-level government environments

  • An active security clearance

    • You don’t need to check every box. If the mission and the work resonate, apply.

    Skills

    Code ReviewData IntegrationDebugging Production IssuesGovernment CloudMentoring EngineersOn-prem DeploymentPythonSQLSystem DesignTypeScript

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