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ELEKS

Posted 15 days ago

Open

Senior Information Developer (Technical Writer), JR 746

KrakowRemote

AI Summary

Creates and maintains technical documentation for a healthcare insurance web portal, including user guides, release notes, and system configuration guides, while mentoring junior staff.

About this role

ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland.
ABOUT PROJECT
The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.

REQUIREMENTS

  • 3+ years of relevant work experience
  • Understanding the software documentation specifics
  • Deep knowledge of software terminology
  • Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC
  • Experience in setting up documentation processes
  • Proven experience in updating documentation according to the existing templates
  • Solid experience in creating documentation and templates (if needed) from scratch
  • Proven experience in UX writing
  • Advanced level of English

    • RESPONSIBILITIES

  • Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
  • Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
  • Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
  • Communicate the status of documentation tasks in progress to ensure timely delivery
  • Interview subject matter experts to obtain ongoing details on the projects
  • Create documentation templates for various document outputs
  • Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
  • Take active (or passive) part in competence development events of IDO
  • Take part in coaching and mentoring of the junior staff

    • WHAT YOU WILL GET WITH ELEKS

  • Close cooperation with a customer
  • Challenging tasks
  • Competence development
  • Team of professionals
  • Dynamic environment with a low level of bureaucracy

    • Skills

    Apple Style GuideChicago Style GuideDDLCDocumentation TemplatesEnglishInformation DevelopmentMicrosoft Style GuideRelease NotesSDLCTechnical WritingUser GuidesUX Writing

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