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Posted 2 days ago

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Senior Lead Engineer - R01572085

Bangalore, Karnataka, IndiaRemote

AI Summary

Provides Level 3 operations support for load balancing and application delivery infrastructure, troubleshooting network and distributed system issues, automating processes, and managing services in a global follow-the-sun model.

About this role

Senior Lead Engineer

Job requirements

Quick Summary for Hiring Role: Load Balancing Infrastructure Operations L3 Engineer (LBops) Organization: Enterprise Computing Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix Secondary Skills: Python, PowerShell, Perl, Ansible, C# Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support Work Model: Global Follow-the-Sun Operations __________________________ LBops Role in India (Morgan Stanley) Team Overview The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization of Morgan Stanley. The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients. ________________________________________ Key Responsibilities You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions. Day-to-day responsibilities include:
  • Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments.
  • Using advanced network tools to troubleshoot:
  • Network connectivity issues
  • Fault analysis
  • Failure avoidance
  • Diagnosis and resolution of functionality-impacting issues in distributed systems environments
  • Working with an in-house application management system designed to simplify deployment and management of application delivery components.
  • Managing services over the network through a GUI-based console.
  • Addressing L2 escalations.
  • Process improvement, automation, and scripting.
  • Writing technical documentation.
  • Collaborating with global SMEs using tools such as:
  • Jive
  • Twiki
  • SharePoint
    • ________________________________________ Required Qualifications Technical Skills
  • Strong knowledge of:
  • TCP/IP protocols
  • HTTP
  • DNS
  • Comfortable with Unix system administration.
  • Deep understanding of:
  • F5 BIG-IP
  • A10 Thunder Application Delivery Devices
  • Administrative competence in at least one major programming/scripting language or platform such as:
  • Ansible
  • Perl
  • Python
  • PowerShell
  • C#
  • Strong organizational skills with ability to manage multiple tasks and work in high-pressure environments involving outage handling, management, and resolution.
    • Professional Skills
  • Effective time management skills.
  • Ability to prioritize:
  • Meetings
  • User requests
  • Incident management
  • Project work
  • Documentation
  • Strong communication skills with:
  • Developers
  • Engineers
  • Remote team members
  • Willingness to learn new technologies and techniques.
  • Ability to operate as an integral member of a global team.
    • ________________________________________ Company Profile (Morgan Stanley) Morgan Stanley is a leading global financial services firm providing:
  • Investment Banking
  • Securities
  • Investment Management
  • Wealth Management
    • The firm serves:
  • Corporations
  • Governments
  • Institutions
  • Individuals
    • Operations span 43 countries with more than 1,200 offices worldwide. The company emphasizes:
  • Integrity
  • Excellence
  • Strong team ethic
  • Professional growth and career development
  • Equal employment opportunities
  • Diversity and inclusion

    • Skills

    A10 ThunderAnsibleC#DNSF5 BIG-IPHTTPPerlPowerShellPythonTCP/IPUnix

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