Senior Machine Learning Engineer - NLP
NoidaOn-siteFull-time
AI Summary
Senior ML Engineer (NLP) works on building LLM-powered agents, prompt engineering, RAG, and tool integration to deploy AI features in production.
About this role
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us. Ready to redefine possibilities? Join us!
We'll love to explore more about you if you have
Your role at Level AI includes but is not limited to
Skills
AgentsClaudeGPTLangChainLLMsMemory ModulesMistralMonitoringOpen-source LLMsPlanningProduction DeploymentPrompt EngineeringPythonRAGReasoningRetrieval-augmented GenerationTool IntegrationsTransformers
