Senior Manager, Product Strategy & Operations

As Senior Manager, Product Strategy & Operations, you will own how drive the product strategy work that decides where we play and how we win. Our strategy agenda is bigger than ever: an AI-native product transformation, major portfolio decisions, pricing and packaging, and market strategies across the globe.

What the seat offers: Board-level narrative ownership, direct C-suite proximity, on a team that works AI-natively, with Claude in the workflow every day.

❗ This is a Full-time permanent position

❗ This is a new position

📍 Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON.

• Own the Product Board narrative end-to-end: build the storyline, synthesize the insight, sharpen the message, and prepare the CPO and Product leadership to deliver it.

• Lead priority strategy initiatives end-to-end: Product maintains a standing pipeline of our highest-stakes strategy questions, and this role owns taking each from ambiguous problem to executive decision.

• Drive the strategy layer of annual planning: design the frameworks, synthesize inputs from our teams worldwide, and produce the core strategy artifacts leadership decides on.

• Turn ambiguity into decisions: structure multi-stakeholder questions into crisp narratives, and decision documents that executives act on.

• Operate as a trusted thought partner to the Director of Global Product Operations and the CPO's leadership team, in conversations that set Product's direction.