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Strategic Data Systems

Posted 1 month ago

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Senior NEN Analyst

Dahlgren, VAOn-siteFull-time

AI Summary

A Senior NEN Analyst supports the Navy Enterprise Network for a DoN customer, diagnosing hardware/software/network issues, managing shared mailboxes and drives, overseeing user migrations and upgrades, maintaining IT procedures and documentation, and assisting with data calls and reporting.

About this role

Senior NEN Analyst
Dahlgren Naval Surface Warfare Center, Dahlgren, VA
Salary Negotiable (Dependent on experience level) – Full Time with Benefits
Flexible Start Date – Contingent on contract award
Strategic Data Systems (SDS) is seeking an experienced NEN (Navy Enterprise Network) Analyst to support a DoN customer. Strategic Data Systems is an experienced technical solutions provider for the Navy, Marine Corps, DoD, and other federal customers. Our mission is to provide exceptional technical capabilities, management, and support to the warfighter.

Requirements

  • High School degree. Bachelor’s Degree strongly preferred
  • Secret clearance or above (T3/T3R investigation)
  • Six (6) years of professional experience in relation to NEN programming including Network Enterprise Tool (NET), CLIN offerings, and NEN ordering
  • CompTIA Security+ or equivalent IAT II certifications

    • Responsibilities

  • Utilize diagnostic methods to identify issues, analyze root causes, and recommend solutions for resolving common hardware, software, and network failures.
  • Support users with data migrations during system upgrades or Tech Refresh events.
  • Monitor the organization's shared mailbox to ensure timely responses and support for user assistance requests.
  • Manage public folders, including assigning permissions and administrator roles as needed.
  • Oversee shared drive administration, including user training for content managers and responsibilities related to configuration management.
  • Maintain and enhance IT procedures that support organizational operations and best practices.
  • Assist with Information Management (IM), Information Technology (IT), and Information Assurance (IA) data calls as required by the Department Information Officer (DIO).
  • Contribute to the development and submission of monthly progress and status reports.
  • Coordinate and maintain current documentation for the Navy Enterprise Network (NEN) site.
  • Update and manage the NET asset database to ensure accurate tracking of IT inventory.
  • Assist in developing and maintaining Standard Operating Procedures (SOPs) for all NET-related processes

    • Skills

    CompTIA Security+Data MigrationIAT IIIT Inventory TrackingI&T ProceduresNEN.NETPublic Folder AdministrationShared Drive AdministrationShared Mailbox Management

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