Senior Product Manager

At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us.

The Role

Great Gray is looking to add a Senior Product Manager to our Product - Technology Team to own the strategy and execution for a key segment of our retirement investment ecosystem. This role sits at the intersection of deep stakeholder relationships, data quality, and measurable product outcomes — responsible for shaping the roadmap, driving delivery, and building the internal and external context that makes product decisions sharper. This is a high-ownership role. You will run your own initiatives end-to-end, from problem framing through instrumentation, while also functioning as a critical connective layer between channel stakeholders, engineering, and design.

Location

This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

Responsibilities

• Own initiatives for your area: making prioritization, scope, and sequencing calls, writing specs, defining and owning success metrics and instrumentation, and connecting product decisions to measurable outcomes for both channel stakeholders and the broader platform
• Gather and synthesize customer insights, market research, and data to make informed product decisions
• Build working relationships with internal and external stakeholders in your channel: translating those relationships into problem space insights, sharp requirements, and effective decisions
• Partner with engineering, design, and data to shape how problems get framed and what success looks like
• Represent your channel in cross-functional conversations — communicating tradeoffs and product decisions clearly to both technical and non-technical audiences
• Complete other related duties as assigned

Qualifications & Experience

• Bachelor’s degree and 8+ years of product management experience, with demonstrated ownership of complex initiatives in a fintech, wealthtech, or data-intensive B2B SaaS environment
• Proven track record of driving end-to-end delivery — from discovery and problem framing through instrumentation and adoption
• Enough fluency in API architecture, data systems, and integration patterns to engage credibly with engineering and identify where technical gaps are creating product limitations
• Experience building stakeholder relationships that produce better product decisions — not just gathering feedback, but co-defining problems and shaping solutions with the people who have the context
• Has built a metrics practice from scratch — defined what good looks like, instrumented the signals, and used the data to sharpen prioritization
• Comfortable making good decisions with incomplete information in a fast-moving, low-process environment where building and using the infrastructure often happen at the same time.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Comfortable navigating ambiguity.
• Entrepreneurial mindset to bring best practice ideas to the team.
• Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration.

Base Pay Range*

$150,000-$180,000

*This base pay range is subject to change and may be modified in the future.

The pay range displayed above is the base pay compensation range that Great Gray expects to pay for this position at the time of this posting. Individual compensation within this range, or that may warrant a provision for pay beyond this range, depends on multiple factors, including, but not limited to, candidate’s prior education and relevant work experience and training as well as position location and local market demands. Our pay-for-performance culture also includes participation in an annual incentive bonus plan for this position which is not included in the ‘Base Pay Range’ noted above.