Posted 1 day ago
Senior Product, Payments Manager
AI Summary
Owns the Europe funds-in product roadmap for Western Union, growing coverage of Funds In methods, improving conversion and authorization rates, and ensuring compliance with regulatory and scheme requirements.
About this role
Senior Product Payments Manager Europe
We are seeking a Senior Manager, to own the expansion and optimization of Western Union’s Funds In methods acrossEurope.
This roleis responsible forgrowingcoverage of Funds In methods acrossEuropecorridors, improving conversion and authorization rates, while ensuring all Funds In methods meet compliance and scheme requirements. The role sits within the global Payments Product organization and works closely with Engineering, compliance,businessand external partners across the region.
Responsibilities
Own theEuropefunds-in product roadmap,identifyingFunds In coverage gaps by corridor and prioritizing integrations based on volume, revenueopportunityand customer demand.
Evaluate and onboard new Funds In methods such as local real-time rails, debit/credit card, wallets, banktransfersand digital assets.
Define and track key Funds In performance metrics such as acceptance rates and authorization rates.
Identifyand deliver initiatives to improve conversion across the Funds In funnel.
Partner with processors, acquirers, cardnetworksand wallet providers to manageintegrationdelivery and ongoing performance management.
Work with compliance and risk teams to ensure all Funds In methods meet regulatory requirements, AML obligations, card schemerulesand chargeback controls.
Build business cases for new Funds In method integrations, performing market analysis, quantifying revenue, impact, incremental volume, implementationcostand risk.
Prepare and present regular funds-in performance reporting against OKRs for regional and global stakeholders.
Mentor and develop associate-leveland mid-levelproduct managers on the Funds In team.
Requirements
7+ years of productmanagement experience, with at least 5 years working directly on payments.
Strong understanding of FundsInEconomics.
Demonstratedtrack recordof owning a product roadmap and shipping end-to-end.
Data-driven approach to product decisions. Able to define funnel metrics anditerateresults.
Excellent written and verbal communication. Comfortable preparing and presenting executive-level materials.
Familiarity with card scheme rules (Visa / Mastercard) and acquirer relationships inEuropemarkets.
Undergraduate or graduate degree, or equivalent experience.
UK Benefits include:
• 25 days annual leave – plus 8 public holidays
• Comprehensive life & medical cover – including dependents
• Contributory pension plan
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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Estimated Job Posting End Date:
09-28-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills
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