Posted 1 day ago
Senior Project Manager, Digital
AI Summary
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
About this role
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
You'll play a key role in fostering collaboration, improving delivery processes, and enabling teams to deliver exceptional digital experiences that drive measurable customer and business outcomes.
In This Role
- Lead the planning, coordination, and execution of digital initiatives from intake through launch, ensuring projects are delivered on time, within scope, and aligned with business objectives
- Lead, coach, and develop assigned team member(s), fostering a collaborative, high-performing environment while supporting individual growth, accountability, and continuous improvement
- Partner closely with Product Managers to translate product priorities and roadmaps into actionable delivery plans, coordinating work across Engineering, Product Design, QA, Content, and business stakeholders
- Develop and maintain project plans, timelines, milestones, resource allocations, dependencies, and release schedules across multiple concurrent initiatives
- Partner with Digital Experience leadership to balance priorities, manage team capacity, and identify delivery risks, ensuring resources are aligned to the highest-value initiatives
- Proactively identify, manage, and communicate project risks, blockers, dependencies, and scope changes, facilitating timely decisions and issue resolution
- Facilitate Agile ceremonies, including sprint planning, backlog refinement, daily standups, retrospectives, release planning, and cross-functional status meetings to support efficient team execution
- Drive clear and consistent communication by providing stakeholders with regular updates on project health, milestones, timelines, risks, decisions, and key dependencies
- Coordinate complex cross-functional initiatives across Digital Experience, IT, Marketing, Merchandising, Sales, Operations, and external partners to ensure alignment and successful delivery
- Maintain project documentation, governance artifacts, decision logs, delivery reporting, and project dashboards to provide visibility into project health and progress
- Monitor team capacity, delivery metrics, and project health to improve predictability, execution quality, and overall delivery effectiveness
- Champion continuous improvement by identifying opportunities to streamline workflows, strengthen Agile practices, and enhance cross-functional collaboration across the Digital Experience organization
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- 8+ years of experience managing digital, software, eCommerce, or technology projects in a cross-functional environment
- Bachelor's degree in Business, Information Systems, Computer Science, Project Management, or a related field, or equivalent practical experience
- Proficiency with project management and collaboration tools such as Jira, Confluence, Smartsheet, or similar platforms
- Demonstrated experience leading complex initiatives from planning through successful delivery
- Experience working within Agile product development environments, including Scrum and Kanban methodologies
- Proven ability to manage multiple concurrent projects, balancing priorities, timelines, dependencies, and competing stakeholder needs
- Experience facilitating Agile ceremonies, project planning, risk management, and cross-functional communication
- Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
- Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively with both technical and non-technical audiences