Posted 4 days ago
Senior Retail Sales & Technical Service Associate
AI Summary
Provides expert technical support and product advice to customers in a retail setting, assisting with device setup, diagnostics, and repairs while mentoring team members.
About this role
You’ll love it here! We are hiring immediately for a senior retail sales & technical service associate, which we call a senior agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.
Join us and grow your career with our retail team as a senior retail sales & technical service associate.
What you’ll do as a senior retail associate:
Provide information and expert advice to customers on Best Buy products and services
Assist customers with signing in their devices for setup, diagnostics, and repairs
Create an amazing customer experience
Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
Assist with training and mentoring team members
What we’re looking for:
1+ years’ retail experience in a technical customer service or retail sales associate role
Enthusiasm to welcome and assist customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Excellent communication skills
Why you’ll love it here:
Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Base pay range
Hourly pay rate: $20.08 - $23.59Pay may vary by province. Pay listed is for the location advertised.
779 McCallum Drive, Victoria, BC V9B 6A2
This posting is for a vacancy.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.