Senior SAP BRIM - Convergent Mediation (CM) Lead

The Business Applications team at Zoox is responsible for building the foundation that connects our autonomous vehicle technology with a seamless customer experience. Our team thrives on collaboration, open problem-solving, and supportive risk-taking. You will be part of a growing and mission-driven Enterprise Applications team driving the key aspect of customer enablement and pricing landscape for Zoox, while contributing to our broader dedication to making cities safer, smarter, and more sustainable.

In this role, you will have the opportunity to expand your technical horizons across our billing and financial ecosystem while taking direct ownership of a high-volume, high-transaction mediation layer. We are looking for an individual who loves to learn, values data accuracy, and is excited to see their designs directly support autonomous fleet operations.

Lead the design and architecture of SAP Convergent Mediation (CM) frameworks to process usage, events, and transactional data.

Configure and customize mediation pipelines, transformation rules, enrichment, and routing logic.

Design end-to-end data flows between upstream source systems, Convergent Charging (CC), and downstream BRIM components.

Optimize mediation performance to ensure accurate, low-latency transaction processing and fault tolerance.

Establish monitoring dashboards, alerting mechanisms, and reconciliation frameworks to ensure financial compliance and data integrity.

Collaborate closely with finance, product, engineering, and external vendors to provide technical leadership and subject matter expertise.

Extensive experience delivering end-to-end SAP BRIM implementations with a specific focus on Convergent Mediation (CM).

Hands-on proficiency configuring mediation flows, transformations, and integrations with SAP CC, CI, FICA, or external APIs.

Deep understanding of event-based architectures and processing large transactional data volumes.

Ability to operate effectively at both a high-level structural architecture phase and a hands-on individual contributor level.

Effective communication skills with a proven track record of collaborating across cross-functional technical and business teams.

Experience in mobility, ride-hailing, telecom, or subscription-based business models.

Familiarity with real-time streaming technologies (such as Kafka), modern data pipelines, or cloud environments (AWS, GCP, or Azure).

Strong understanding of revenue assurance and financial reconciliation processes.