Senior Solutions Engineer
VancouverHybridFull-time
AI Summary
Senior Solutions Engineer at Suger.io, a Series A revenue platform company. Hands-on technical role designing, building, and launching complex customer integrations on Suger's API-first platform, with increasing focus on AI-powered automation for pricing, contracting, billing, and compliance workflows.
About this role
About Us
Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake - now one of the fastest-growing enterprise sales channels.
Marketplace sales are operationally complex: pricing, contracting, billing, revenue recognition, and compliance all intersect across multiple cloud providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at scale.
Launched in 2022, Suger works with over 250 B2B customers, ranging from large enterprises such as Snowflake and Intel to fast-growing startups such as Glean and Vanta. We’re a Series A company backed by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.
We’re hiring a Senior Solutions Engineer to work directly at the intersection of product engineering and customer integrations.
This is a hands-on, deeply technical role, not a support or pre-sales position. You’ll partner with engineering teams to design, build, and launch complex integrations on top of Suger’s platform, while also shaping internal systems, APIs, and tooling to make those integrations scalable and reliable. As we expand Suger with AI-powered agents and infrastructure, this role will increasingly focus on automating and optimizing workflows across pricing, contracting, billing, and compliance.
This role is ideal for someone who:
• Enjoys owning ambiguous, high-impact integration and systems problems
• Is excited by complex distributed systems and real-world enterprise workflows
• Wants to apply AI-driven automation to production revenue operations, not demos
• Is comfortable working directly with customers to design and deliver robust solutions
• Balances deep technical execution with clear, confident communication
We work in a hybrid model with 4 days per week in our Downtown Vancouver office.
In this role, you'll:
We're seeking someone with experience including:
Why Join Us
Skills
AI AgentsAlibaba CloudAPI IntegrationAWSAzureBackend DebuggingCloud MarketplacesGCPGOJavaScriptLLM-backed ServicesOracle CloudPythonQuote-to-cashRevenue RecognitionSaaS BillingSnowflakeWorkflow Automation
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