Senior System Engineer

JOB RESPONSIBILITIES:

• To ensure successful implementation of projects within schedule.

• To ensure SLAs are met and achieved the highest customer satisfaction.

• Oversee the design, development and implementation of clients system design requirements.

• Installs, configures, and tests operating systems, application software, and system management tools.

• To focus on key customer's IT infrastructure for further enhancement.

• To provide onsite post-sale support for Microsoft and Wintel server related problem, system integration, migration or upgrade of products below.

• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.

• Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.

• Liaise with internal sales, project manager and vendors for communicating project status and problem resolution.

• To provide after office-hour offsite standby 24x7 (rotation basis).

• To assist the system integration deployment project.

• To obtain job related Industry Certification for principal partnership requirement.

EXPERIENCE / SKILLS REQUIRED: Candidate must possess at least a Bachelor's Degree in relevant IT related field such as Computer Science, E&E or equivalent.

• Minimum of 2 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.

• Preferably good working knowledge with the following:

• Microsoft Solutions (Office365/Exchange/Lync/Active Directory/Sharepoint/System Center)
• NAS/SAN/Object Storage, RAID concepts and disk management tools
• Networking, e.g. TCP/IP and routing
• Window server operating system and open source (Linux/UNIX)
• Windows Infrastructure service (DNS, DHCP, WINS)
• Backup solution (Commvault, Veritas, Veeam etc)
• Clustering and Virtualization solutions (VMware, Hyper-V, KVM)
• Relational Database Management System (MSSQL, MYSQL, Oracle etc)

• Good knowledge in IT troubleshooting and root cause analysis.

• Knowledge in DELL system solution is will have an advantage.

• Experience in the surveillance system (CCTV) industry will have an advantage.

• Possess strong leadership and interpersonal skills with a customer service mindset.

• Required Certification(s): MCSA or MCSE(preferable)

• Required language(s): English, Mandarin & Bahasa

• Preferably Junior Executives specializing in IT/Computer – System or equivalent

• Applicants must be willing to work in The Boulevard Office,Mid Valley City,KL.

• Candidate willing to travel outstation on project basis.

• Candidate willing to standby 24x7 (rotation basis).