Senior Technical Project Manager

As Senior Technical Project Manager, you will own the delivery of technology initiatives across CREA from internal platform projects to client-facing brand integrations. You will sit at the intersection of tech, commercial and operations, partnering with the Head of Tech and our engineering team to keep projects on track, risks managed, and stakeholders aligned.
You will also manage vendor relationships and contribute to technology cost tracking.

Responsibilities

• Drive delivery - own end-to-end project plans for technology initiatives; facilitate kick-offs, sprints, and retrospectives; keep everyone honest on scope and timeline.
• AI enablement - support the team to achieve AI enablement KPIs; coordinate with business teams to adopt AI features (small apps, custom agents, skills); and identify manual operations in internal development system to be replaced by AI-automated tasks.
• Stakeholder alignment - work closely with the CEO and Head of Tech to maintain roadmap priority, present project status clearly.
• Client project coordination - partner with BD and Key Account Managers to scope and quote new brand integration projects; translate technical requirements into business language.
• Vendor & cost management - own relationships with technology vendors (hosting, SaaS, monitoring tools); track and report technology spend including licenses and third-party services.
• Risk & escalation - identify delivery risks early, propose mitigations, and escalate where needed across commercial or technology functions.

Qualifications

• 5+ years of project or program management experience in software, e-commerce or digital product environments.
• Strong people management instincts, you lead through influence, not hierarchy, and you know how to get buy-in across functions.
• Solid technical fluency and comfortable in conversations about APIs, cloud infrastructure, and web architecture, even if you're not writing code.
• Good written and verbal communication in English; able to present confidently to senior leadership.
• Experience managing SaaS or cloud vendor contracts and tracking technology costs.
• Hands-on familiarity with AI tools and workflows, experience building or coordinating small AI-powered applications, custom agents, or automation scripts is a plus; a genuine interest in driving AI adoption within operational teams is essential.

Why Join Us:

• Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia
• Work with top international and regional brands across fashion, beauty, lifestyle, and more
• Lead a high-performing team and play a key role in shaping our commercial future
• Dynamic, multicultural, and collaborative work environment with strong opportunities for career development

What We Offer:

• Career development opportunities within a leading eCommerce company.
• Benefits packages include Health, Life, Dental insurance
• Hybrid working environment (One day a week Work-from-Home)
• 16 days of Annual Leave and 3 days of Business Leave to ensure time for rest and personal commitments.

Office Location:

• APAC Tower – BTS Ekkamai