Posted 6 days ago
Senior Technical Service Representative
AI Summary
Supports the Team Lead in recruiting, scheduling, mentoring, and developing the Services team while delivering customer-facing technical service, delivery, and installation.
About this role
You’ll love it here! We are hiring immediately for a senior technical service representative, which we call senior service agent. In this role, you will help develop and support the services team and work together to create an amazing customer experience.
Join us and grow your career with our retail team as a senior technical service representative.
What you’ll do:
Support the Team Lead in recruiting, scheduling, mentoring, and developing the Services team
Create an amazing customer experience at the service desk
Provide delivery and installation services for our customers in their homes
Ensure vehicles and equipment are well maintained
Cultivate an inclusive team and learning culture
What we’re looking for:
1 year of similar experience
Must be at least 18 years old
Ability to lift up to 50 lbs
Valid driver’s licence with a clean drivers abstract
Successful completion of criminal background check
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment
Why you’ll love it here:
Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (team lead).
Base pay range
Hourly pay rate: $19.36 - $22.33Pay may vary by province. Pay listed is for the location advertised.
1390 Riverside Drive, Timmins, ON P4R 1A5
This posting is for a vacancy.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.