Server

About the Role:

As a Server at Barney's Beanery LAX, you will play a crucial role in delivering an exceptional dining experience to our diverse clientele. Your primary objective is to provide attentive, friendly, and efficient service that meets the high standards of our establishment. You will be responsible for accurately taking orders, serving food and beverages, and ensuring customer satisfaction throughout their visit. This role requires excellent communication skills and the ability to work collaboratively with kitchen and bar staff to ensure timely and accurate order delivery. Ultimately, your efforts will contribute to creating a welcoming atmosphere that encourages repeat business and positive word-of-mouth for Barney's Beanery LAX.

Minimum Qualifications:

• Previous experience as a server or in a customer service role within the food and beverage industry.
• Ability to communicate clearly and effectively in English.
• Basic math skills for handling transactions and making change.
• Ability to stand and walk for extended periods during shifts.
• Legal eligibility to work in the United States.

Preferred Qualifications:

• Experience working in a fast-paced restaurant environment, preferably in casual dining.
• Knowledge of food safety and hygiene standards.
• Familiarity with point-of-sale (POS) systems and order management software.
• Multilingual abilities to assist a diverse customer base.
• Strong interpersonal skills and a friendly, approachable demeanor.

Responsibilities:

• Greet and seat guests promptly and courteously, ensuring a positive first impression.
• Present menus, explain daily specials, and answer any questions regarding food and beverage options.
• Take accurate food and drink orders and relay them efficiently to kitchen and bar staff.
• Serve food and beverages in a timely manner while checking in with guests to ensure satisfaction.
• Handle guest requests and resolve any issues or complaints professionally and promptly.
• Process payments accurately and manage cash or electronic transactions responsibly.
• Maintain cleanliness and organization of the dining area, including tables and service stations.
• Collaborate with team members to ensure smooth service flow during busy periods.

Skills:

The required skills such as clear communication and basic math are essential for accurately taking orders and processing payments, ensuring a smooth customer experience. Physical stamina is necessary to manage the demands of standing and moving throughout the shift, which helps maintain efficient service. Preferred skills like familiarity with POS systems streamline order entry and payment processing, reducing errors and wait times. Knowledge of food safety ensures that all service practices meet health standards, contributing to customer trust and satisfaction. Multilingual abilities and strong interpersonal skills enhance the ability to connect with a diverse clientele, fostering a welcoming environment that encourages repeat visits.