
Posted 12 months ago
ServerBuffalo Wing Factory · Leesburg
Server
LeesburgOn-site
AI Summary
Serves guests at an upscale casual American restaurant specializing in buffalo-style wings, taking orders, recommending menu items, processing payments and maintaining table service standards.
About this role
Description
Overview: We are seeking a friendly, energetic, and customer-focused Server. Our menu features an upscale casual American cuisine with a specialty in buffalo-style chicken wings. The ideal candidate will deliver exceptional service, enhance the dining experience, and foster a welcoming environment for our guests.
Responsibilities:
- Greet guests promptly and with a friendly demeanor.
- Present menus, answer questions about menu items, and recommend food and beverage choices.
- Take accurate orders and relay them to the kitchen and bar staff.
- Serve food and beverages efficiently and professionally.
- Ensure guest satisfaction by checking in during meals and addressing any concerns.
- Manage multiple tables during busy periods with professionalism and courtesy.
- Upsell menu items and promote daily specials.
- Process payments accurately and efficiently.
- Maintain the cleanliness and presentation of tables and service areas.
- Adhere to all health and safety regulations and company policies.
- Promote a positive team environment and assist colleagues as needed.
Requirements
Qualifications:
- Prior experience in a restaurant or hospitality setting is preferred.
- Excellent communication and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of food safety and sanitation standards.
- Must be at least 18 years old and possess relevant work authorization.
- Passion for sports, food, and providing a memorable guest experience is a plus.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 25 lbs.
- Must be able to handle multiple tables and guests simultaneously.
Skills
Food SafetyMenu KnowledgeMultitaskingOrder TakingPayment ProcessingPOsSanitation StandardsTable ManagementUpselling
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