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Open since May 2023

ServerChicago Whirly · Chicago

Server

ChicagoOn-site

AI Summary

Provides friendly, attentive table service at a bowling, lacrosse-style game and restaurant venue, taking orders, serving food and beverages, and handling guest needs. Requires adherence to safety, sanitation and alcohol-awareness procedures.

About this role

Description

WhirlyBall is currently seeking extraordinary Servers to join our team. This is a phenomenal role for you if you love a fast-paced and dynamic environment. To be a part of our team at WhirlyBall, it means that you are friendly, upbeat and highly motivated. Please note: you must be at least 21 to hold this position


What is WhirlyBall?

Picture a combination of lacrosse and bumper cars played by two teams of five alongside eight bowling lanes, a four-lane VIP bowling suite, hyper bowling, a laser tag area, private event space and our flagship restaurant, The Pivot Room. We pride ourselves on crafting a space where you can come get your game-face on or relax with some food and beverage. We are an equal opportunity employer. For additional information, please visit: http://www.whirlyball.com/




What you’ll do?

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Credit Card terminals
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed


Requirements

Who you are?

  • Previous experience not required; In depth training provided from the outset.
  • Flexible schedules available.
  • You are reliable and punctual
  • Good judgment skills and adaptive attitudes
  • Competitive compensation
  • Part-time and full-time positions available. Some weekend availability is preferred.
  • Great opportunity for professional growth and restaurant operations experience.


The Perks:

  • Competitive compensation, opportunity to earn tips for extraordinary service
  • In-depth training to set you up for success
  • Experience working in a fast-paced facility, face-to-face with guests
  • Great opportunity for growth in the venue industry as well as performance industry


Skills

Alcohol Awareness TrainingCredit Card TerminalsFood Allergy ProceduresMenu KnowledgePOS SystemSafety ProceduresSales TechniquesSanitation Procedures

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