Server

F&B and Event Service Expert

• Beautiful location on the Elizabeth Quay waterfront
• 5 minutes walk from Elizabeth Quay station and close to public transport
• Free Employee Duty Meals
• Free breakfast cereal, coffee and tea throughout the day
• Discounts on hotel rooms and food and beverage with Marriott Internationally
• Discounts on retail venues around the location
• Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
• Recognition and wellbeing programs
• Training and Career Development opportunities within an international brand
• Employee activities and celebrations throughout the year

About the Company

Owned by multinational developer, Far East Consortium, The Ritz-Carlton, Perth is a prominent anchor point within Perth’s Elizabeth Quay development. Sitting just 30 metres from the waterfront, the 205-room hotel occupies a 28-storey tower, which also includes a selection of impressive residential apartments. The Ritz-Carlton, Perth, together with The Towers at Elizabeth Quay, an upscale residential development located beside the hotel, sits atop exclusive retail space, fine-dining experiences, and waterfront access. The Ritz-Carlton, Perth also offers guests world-class amenities, including four distinctive restaurants and bars. The hotel is also ideally positioned to accommodate conference and meeting space demand in the city with 2,000 square metres of conference space, including a spacious 572 square metres ballroom fitted with the latest AV technology. Other facilities at the hotel include a Fitness Centre, which offers a gym, spa, and outdoor infinity swimming pool, while an open-roof courtyard with tropical, landscaped gardens creates a resort feel in a bustling city.

About the Role

Use your customer service skills to provide guests with a personalized and memorable experience.

Duties

• Take guests food and beverage orders, making recommendations and advising of menu options.
• Serve food and beverages to the table promptly following appropriate procedures.
• Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
• Record transactions using MICROS system.
• Maintain cleanliness and condition of working area.
• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
• Serve food and beverages to the table promptly following appropriate procedures.
• Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
• Maintain cleanliness and condition of working area.

Skills & Experience

• Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
• I’m Alert Food Safety Certification (from City of Perth)
• Experience working in customer service role preferable
• Passion for customer service
• Unrestricted working rights for Australia

Only shortlisted candidates will be contacted to go through our selection process.