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Hotel Austin, L.L.C. logo

Posted 6 days ago

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Server, Watr

AustinOn-sitePart-time

AI Summary

A restaurant server at WATR Restaurant in a luxury hotel, responsible for guest service, menu recommendations, food safety, and maintaining a clean, organized dining environment.

About this role

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock.It'sabout changing the world - little by little.We'rethe world's first mission-driven hotelcompanyandwe'vegot some lofty goals. All we ask is that you bring your true self and do all the good you can!

MAIN DUTIES:

AServer in WATR Restaurant works effectively as part of the service team of the Restaurant/Bar. The Restaurant Server is primarily responsible, but not limited to, fulfilling allguest’sservice needs according to 1 Hotel standards.

GENERAL DUTIES:

  • Maintains a working knowledge of full food and drink menu while making recommendations

  • Followhigh standardsof food product, sanitation, storage, and handling procedures

  • Observe guests’ dining experience to confirm satisfaction, responding promptly to any requests

  • Provides guest check promptly and returns receipt promptly

  • Keeps all service and table areas clean, organized, and stocked

  • Willingness toassistsbusser or fellow servers in clearing and resetting tables when needed

  • Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling

  • Practice highest regards for safety within all areas and with all materials

  • Follow and adhere to all standards set forth byfederal and state guidelines

  • Have knowledge of state and federal liquor regulationspertaining toserving alcohol

  • Perform other related activities as assigned by management

  • Guarantee neat and quality service

  • Participate in daily shift meetings

  • Adhere to strict uniform & grooming standards

  • Follow company cash handling and payment tendering procedures with care

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications;properly storeflammable materials.

  • Ensure compliance with hotel policies, procedures, and standards with self and colleagues.

  • Ensure uniform and personal appearance are clean and professional.

  • Maintain confidentiality of proprietary information.

  • Embody the 1 Hotels Vision,Missionand Compass; deliver on Our Promise, provide Good-NaturedServiceand uphold our Brand Pillars.

QUALIFICATIONS & SKILLS:

  • Prior serving experience

  • Are organized and proficient at multitasking

  • Are a reliable team player willing to learn and adapt to new situations

  • Strong communicationand customer service skills

  • Able to lift at least 50 lbs.

  • Proficient in verbal and written English communication

  • Able to stand forlong periodsof time

  • Food Handling certification(can be obtained during employment)

Due to the nature of the hospitality industry, employeesare required towork varying schedules, including holidays, to accommodate the business and demands of the hotel

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees willbe requiredto perform any other job-related duties assigned by their supervisor.

Starwood Hotelsis an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any specialaccommodation, please visit People Operations.

Please note that your job description is notan exhaustiveof tasks and duties, butservesa guideline for daily duties, which may change from time to time.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills

Cash HandlingCommunicationCustomer ServiceFood HandlingFood SafetyLiquor RegulationsMultitaskingSanitationStorageTeamwork

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