Posted 3 months ago
Service Advisor
AI Summary
A Service Advisor at a well-established service centre in Norwich handles workshop scheduling, upsells parts and accessories, drives customer satisfaction and retention, manages complaints, and collaborates across departments.
About this role
Service Advisor
Automotive Service Advisor, Jobs in Norfolk - Motor Trade Jobs in Norfolk
Location: Norwich, Norfolk.
Salary: £19,000 Plus £3000 Bonus
Term: Full time, permanent.
Hours: 8.00-6.00 Monday to Friday & 1 in 4 Saturdays.
Driven Motor Jobs are looking for a Service Advisor for their client who is a well established service centre, offering a highly competitive package and fantastic benefits.
As a Service Advisor within this organisation you will receive all the usual benefits working for a professional franchised business.
As an experienced motor trade service advisor your duties will include:
* Workshop load (hours booked).
* Consistently up sell parts and accessories.
* Achieve an excellent CSI and Mystery Shopper results.
* Deal with customer complaints.
* Maintain an excellent level of customer retention.
* Work well within a team across all departments.
The ideal person will have previous experience of being a Service Advisor, a good communicator, well organised, sets high standards and can deliver results. A full UK driving licence is essential.
Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.
NB: Your details will not be sent to any of our client’s without your permission.
To apply please email your CV to Shelley Ford at Driven Motor Jobs
01603 717858
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