Service Advisor - Palmerston North

Join the leaders in the transport world.

Keith Andrews, New Zealand’s largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner, is looking for a Service Advisor to join our team in Palmerston North.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace.

What you’ll do:

• Be the first point of contact for customers booking in service and repair work

• Provide clear advice on service needs, timeframes and costs

• Coordinate workflow between customers and our workshop foreman

• Ensure accurate documentation and invoicing of jobs

• Deliver outstanding customer service every step of the way

What you’ll bring:

• Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage)

• Strong communication and organisational skills

• A solutions-focused approach with the ability to juggle priorities

• Confidence with computer systems and attention to detail

• A team player attitude with a genuine passion for helping people

• Technical or brand knowledge, if possible

What we offer:

• Competitive salary package

• Full product training across Fuso, Mercedes-Benz and Freightliner

• Career development with NZ’s leading commercial vehicle network

• Supportive team culture with a focus on safety and wellbeing

At Keith Andrews, our people are the heart of our success. If you’re ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we’d love to hear from you.

Apply now and become part of our Palmerston North team.