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Posted Today
Service Center Manager
JacksonOn-siteFull-time
AI Summary
Manages service center operations, including staffing, performance inspection, customer communication, and compliance with safety and regulatory standards.
About this role
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
Responsibilities
Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
- Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
- Maintains excellent communication with external and internal customers
- Analyzes revenue statistics
- Identifies sales opportunities and develops customer solutions
- Keeps fully informed of competitor developments
- Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
- Develops sales/marketing action plans to maximize territory revenue
- Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
- Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Evaluates all freight claims
- Ensures that Service Center premises are protected and maintained
- Facilitates informational meetings with Service Center team members
- Effectively handles special assignments as directed
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Managed Drivers and Dock Workers
- Managed a Sales staff
- Has been responsible for developing and following a budget
- Legally eligible to work in the United States
- Fluent in English
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
Skills
Budget DevelopmentDOT ComplianceEPA ComplianceFreight ClaimsLTL TransportationOSHA ComplianceRecruitmentRevenue AnalysisSales PlanningTraining
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.