Posted 22 days ago
Service Desk Analyst
United StatesRemoteFull-time
AI Summary
Provides first-line technical support and troubleshooting for internal or external clients, managing incidents and service requests through a ticketing system.
About this role
Qualifications
Total CompensationBase pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
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Skills
Active DirectoryHardware TroubleshootingITILNetworking FundamentalsPassword ResetsRemote Desktop ToolsService Desk SoftwareTicketing SystemsWindows OS
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.