Posted 3 months ago
Service Desk
Cary, NC, United StatesRemote
AI Summary
Third-person: Handles call and email support as a service desk agent, using Active Directory, Outlook, Exchange, VPN, and RSA SecurID to assist US-based customers.
About this role
Service Desk
Thiru B | Resourcing Specialist
6613678000 ext -206
Position : Service Desk
Duration : Contract
Location : Cary, NC
Job Description:
·Working knowledge of Active Directory, Outlook 2010/2013, MS Exchange
·Working knowledge of VPN solutions as well as RSA SecurID tokens
·Strong knowledge of English language and ability to communicate clearly on the phone with US-based customers
·Should have experience in call and email support
Skills
Active DirectoryMS ExchangeOutlook 2010Outlook 2013RSA SecurIDVPN
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.