Posted 4 days ago
Service Engineer
AI Summary
Service Engineer at Dematic Ltd. in Jinan, China, responsible for performing maintenance and repairs on customer equipment, managing service vehicles and tools, communicating with clients, and training junior engineers.
About this role
What we offer:
职责:
Role主要工作任务:
Key Task所占用时间百分比:
Percentages主要输出成果:
Key Dliverables主要衡量标准:
Key Measures
null1、遵照公司服务流程及规范,为客户提供维修和保养等服务0.55
2、负责保管、维护好工具、资料及公司相关财产0.05
3、向上级主管反馈客户需求信息、客户意见及建议0.03
4、通过电话及现场沟通、维护和保持良好的客户关系0.05
5、通过接受公司的培训,掌握并提高岗位相关技能0.05
null6、安全驾驶,保管及维护服务车辆,确保为客户提供及时的服务0.15
7、协助主管培训初级工程师0.05
8、完成上级主管交待的其他工作0.07
null
Tasks and Qualifications:
学历:
Education中专 Vocational School专业:
Major
工作经验:
Work Experience工作年限
3-5年 3 years- 5 years要求:
Demand
通用技能:
General Skill客户导向 Customer Orientation
说服性沟通 Persuasive Communication
主动性 Initiative
团队合作 Teamwork
适应性 Adaptability
专业知识-技能:
Professional Skill机械/电气及液压基础知识
精通常用车型的维修和保养
熟悉公司的售后服务相关流程
英语能力:
English Skill相关证书要求Relevant Certificate
读写Read&Write
一般 Normal 听说Listen&Speak
计算机能力:
Computer Skill熟悉Office办公系列软件
岗位资格证书:
Certificate叉车驾驶证和汽车驾驶证
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.