Service Manager

Service Manager – Fire Apparatus Refurbishment Center

At Firematic Supply Co., we proudly support the firefighters and departments who protect our communities every day. As a family-owned company with over 50 years of service to the fire industry, we’re looking for a strong leader to oversee operations at our Fire Apparatus Repair & Refurbishment Center.

If you thrive in a fast-paced environment, enjoy leading skilled technicians, and take pride in delivering high-quality work and exceptional customer service, this is an opportunity to build a career with purpose.

What You’ll Do

As the Service Manager, you’ll oversee the daily operations of the refurbishment center and lead a team responsible for rebuilding, repairing, and modernizing fire apparatus and emergency vehicles.

Key responsibilities include:

• Managing shop workflow, scheduling, and project timelines
• Leading and developing technicians, painters, fabricators, and support staff
• Communicating directly with fire departments and customers throughout projects
• Reviewing estimates, labor hours, and job progress
• Ensuring work meets quality, safety, and OEM standards
• Coordinating parts, vendors, and outside services
• Preparing estimates, quotes, and project budgets.
• Driving productivity, efficiency, and profitability within the shop
• Creating a positive, accountable, team-oriented culture

What We’re Looking For

We’re seeking a hands-on leader with strong operational experience and the ability to motivate a team while maintaining excellent customer relationships.

Preferred qualifications include:

• Experience managing heavy truck, fleet, collision, or fire apparatus service operations
• Strong leadership and communication skills
• Ability to manage multiple projects and priorities simultaneously
• Knowledge of heavy vehicle systems, fabrication, paint, and refurbishment processes
• Experience with estimating, scheduling, and labor management
• CDL preferred or willingness to obtain
• EVT, ASE, or manufacturer certifications are a plus

Why Join Firematic?

• Family-owned company with a strong reputation in the fire industry
• Work that directly supports firefighters and first responders
• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Training and advancement opportunities
• Stable, growing organization with long-term career potential

If you’re ready to lead a skilled team and help deliver top-quality fire apparatus back to the departments that rely on them, we’d like to hear from you.