Service Operator

About Us:

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About the Role:

An exciting opportunity for an experienced, passionate and self-motivated individual to join the team based at the Sydney Terminal. In this role you will be responsible for supporting quality service delivery and providing exceptional guest service experiences in the areas of housekeeping and support services for all arriving and departing Indian Pacific train services.

Requirements

Reporting to the Sydney Terminal Manager, some of your tasks will include;

• Cleaning and housekeeping tasks on-train and in the terminal;
• Accommodation set up on-train;
• Deliver and load/unload onto trains
• Track-side duties, including filling carriage water tanks and removal waste
• Platform duties, including luggage handling
• Other duties as requested.

This position is physically demanding working on your feet for long periods on time and in confined spaces.

About You:

To be successful in this position you will have a keen eye for detail and quality of presentation and be able to operate calmly under time pressure. Experience cleaning and understanding of chemicals is highly desirable. The arrival and departure times of our journeys are over the weekend, you will require flexibility with your working hours, including weekends and public holidays.

A uniform will be provided to allow you to maintain professionalism and personal presentation in line with our company personality.

This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service.

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

Benefits

What We Offer

• General discounts on Journey Beyond travel and experiences
• An attractive salary
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Parental Leave Program
• Purchased Leave Policy