
Posted 1 month ago
Service Team Member - Tucker's Onion Burgers (NW OKC)
AI Summary
A Service Team Member at Tucker's Onion Burgers greets guests, takes orders and payments, prepares shakes, stocks product, maintains front-of-house cleanliness, and promotes the loyalty program in a fast-casual setting.
About this role
Tucker's Onion Burgers is a premium fast-casual restaurant specializing in Oklahoma style Onion Burgers, Fresh-cut Fries, Hand Dipped Shakes and One Salad. Join the Tucker's Team as a Service Team Member today!
Position Summary:
Performs a variety of duties including greeting and serving guests, receiving payments, shake
preparation, stocking product, refreshing displays, and floating and maintaining cleanliness of all areas
of the front of house. Upholds A Good Egg Dining Group's mission, vision, and values.
ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES:
• Welcome and greet guests. Make all of our guests feel comfortable, and let them know you’re
there to personally take care of them.
• Maintain impeccable knowledge of food, beverage, retail products, processes and services.
• Inform guests of any specials and seasonal items.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages, and other store functions and services.
• “Own” the bag order system.
• Correctly and quickly ring guest orders into the POS system.
• Responsible for properly charging the guest and collecting payment for orders.
• Responsible for processing cash, credit, and debit transactions.
• Promote and process Tucker’s Loyalty Card program consistently and with enthusiasm.
• Stock beverage and condiment areas accurately and efficiently.
• Maintain overall front of house cleanliness including restrooms, service areas, and equipment.
• Be available to fill in as needed, per the restaurant manager or your immediate supervisor, to ensure the smooth and efficient operation of the restaurant.
JOB REQUIREMENTS:
• This position is well suited for a hands-on individual who is service and hospitality oriented.
• No previous restaurant experience required.
• Must be available to work weekends.
• Frequent use of hands and arms, and constitution to stand on feet for long periods of time.
• Must be able to lift up to 50 pounds and frequently bend and twist from the waist.
• Verbal and written English fluency.
Skills
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