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Freedom Power

Posted 7 days ago

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Service Technician

DallasOn-siteFull-time

AI Summary

A service technician troubleshoots, diagnoses, and repairs residential and commercial solar, storage, and off-grid systems on-site, providing customer service and completing required paperwork.

About this role

Join the Energy Revolution: Power Your Career with Freedom Power!

Tired of the status quo? So are we. Freedom Power is leading the charge in the rapidly expanding world of home electrification. We’ve unified the expertise of Freedom Solar and Freedom HVAC to become a complete whole-house energy provider, and we're looking for passionate individuals to join our unstoppable team. This is more than a job; it’s a mission to achieve Energy Empowerment for our customers. We offer the full spectrum of solutions—from cutting-edge solar and battery storage to high-efficiency HVAC, generators, and innovative Power Plans. You’ll be joining the same local, Texas-rooted teams committed to customer-first excellence, but with a massive new opportunity for growth and impact. If you want to build a rewarding career by helping homeowners take control of their energy, slash their bills, and stay protected no matter what—your future starts here.

We take great pride in living by these 6 core values:

Pride in Quality Craftsmanship
Go Above and Beyond
Put People First
Have a Humble Heart
Give a Damn
Shoot Straight


Job Summary: In this role, you will be the technical expert to resolve concerns related to solar installations on-site. This role will be responsible for troubleshooting, diagnosing, and repairing Residential and Commercial Photovoltaic, Storage, and Off-Grid systems.
Level of Supervision Required: General

Job Duties:

  • Responds to service calls from dispatch on behalf of customers with solar system issues.
  • Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems.
  • May get on roofs to physically remove, replace, or repair solar panels.
  • Provide exceptional customer service experience to homeowners.
  • Communicates findings and follows procedures to the manager.
  • Completes necessary paperwork, timekeeping, and inventory processing for all service calls.
  • Collects payment for services rendered and potentially upsells customers in the field.
  • Complete the jobs disposition form after every service call.
  • Assist with other duties as assigned by Service Operations Manager.

    • Knowledge, Skills, Abilities, and Competency:

  • Knowledge of local electrical codes.
  • Knowledge of residential PV design and components.
  • Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems.
  • Must have a thorough understanding of residential electrical systems, and components, and how to work safely around residential electrical components.
  • Ability to work alone and with teams in a safe manner.
  • Ability to learn new technical skills and diagnostic/troubleshooting processes.

    • Education and Experience Required:

  • Prior solar installation experience.
  • Valid Apprentice Electrician license Required.
  • OSHA 10 Required.
  • Valid Driver’s License required; willingness to travel regionally frequently.
  • Must be able to withstand heights, climb ladders, being outdoors for long periods in hot and cool climates.

    • Physical and Environmental Requirements:

  • Light lifting and carrying (under 15 lbs)
  • Straight pulling and simple grasping
  • Walking, standing, and sitting for extended periods
  • Operating office equipment and motor vehicles
  • Ability to see, identify colors and ability to hear (with aid if needed)
  • Ability to write, count, read, and tell time
  • Travel by car up to 10% of the time
  • Work performed indoors
  • Must be able to work both independently and with others

    • Skills

    MicroinvertersOff-grid SystemsOptimizer InvertersOSHA 10Residential Electrical SystemsSolar InstallationSolar PV SystemsStorage SystemsString InvertersValid Electrician License

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