Posted 3 months ago
Service Technician
AI Summary
A Service Technician performs on-site or remote troubleshooting and maintenance of telecommunications equipment, handling voice switches, phone systems, data services, and networking in a fast-paced environment.
About this role
Service Technician
ob Description:
Preferred knowledge of voice switches & translations (ie, DMS, Sonus, 5E, Genband, Plexus, SCP's,MetaSwitch)
• Preferred knowledge of basic data products and services
• Preferred knowledge of phone systems as well as WIINDSTREAM equipment (ie. Adtran, Netvana, Cisco)
• Preferred networking/sub-netting skills
• Preferred knowledge of troubleshooting circuits & equipment in a fast paced environment
• Preferred knowledge with IP routing protocols, Ethernet, VLANs, VOIP, MPLS, ATM, Frame Relay, Cisco,IOS
Qualifications
Special Requirements/ Certifications:
•Working knowledge of voice switches & translations (ie, DMS, Sonus, 5E, Genband, Plexus, SCP's, MetaSwitch)
•Working knowledge of basic data products and services
•Working knowledge of phone systems as well as WIINDSTREAM equipment (ie. Adtran, Netvana, Cisco)
•Networking/sub-netting skills
•Knowledge of troubleshooting circuits & equipment in a fast paced environment
•Minimum 1 years experience with IP routing protocols, Ethernet, VLANs, VOIP, MPLS, ATM, Frame Relay, Cisco, IOS
•Working knowledge in the data communications environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.