Posted 3 months ago
Service Writer
AI Summary
A service writer greets customers, discusses vehicle service requirements, creates repair orders and estimates, answers calls, and communicates completed work and upcoming maintenance.
About this role
Service Writer
Hancock's Automotive has been providing quality car care in North Chesterfield, Virginia, since 2011. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of North Chesterfield and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Hancock's Automotive employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Automotive shop looking for the right full time, experienced and responsible person that can handle interaction with customers and mechanics.
Qualifications
- Person would be responsible for meeting customers as they enter to discuss requirements needed for vehicle.
- Responsible for creating repair orders for work being done to customer's vehicle along with being able to do quick estimates for customers at the front counter.
- Other duties include answering all phone calls in a polite manner, maintaining a clean work environment and contacting customers on work already completed and maintenance coming up in the future.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.