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Simplifynext

Posted 8 months ago

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ServiceNow Architect

SingaporeOn-site

AI Summary

Lead end-to-end ServiceNow architecture for enterprise and government programs across CSM, HRSD, FSM, IRM, App Engine, ITSM, and ITOM; define technical blueprints, standards, and integrations, mentor developers, and drive innovation with AI and automation.

About this role

SimplifyNext is a fast-growing consulting and technology firm founded by veterans from top-tier consulting companies, focused on AI, Automation, and Application Platforms. Our mission is to drive business transformation across industries by combining strategic insight with deep technical expertise.

We work with leading enterprises and public sector organisations across Singapore and the Asia Pacific region to design, build, and operate scalable digital and automation platforms — delivering impactful transformations for global and local organisations alike.

Built as an agile practice, we mentor and grow the next generation of consulting and technology experts. We invest heavily in structured training and enablement programmes that help our teams expand across Intelligent Automation, Test Automation, AI-powered workflows, and Agentic AI solutions.

Recognised as one of the fastest-growing companies in Singapore and Asia Pacific, SimplifyNext is positioned as one of the most credible and ambitious digital transformation teams in the region.

At SimplifyNext, our ServiceNow team focuses on the most advanced and impactful domains — CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine — helping enterprises and governments reimagine services. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond 'vanilla ITSM' and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you.

What You’ll Do

  • Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM,AppEngine, ITSM, ITOM, and more.
  • Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
  • Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
  • Mentor developers, coach squads, and set the standard for delivery excellence.

What We’re Looking For

  • 7+ years of ServiceNow experience with proven architect-level expertise.
  • Hands-on across multiple modules.
  • Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
  • Excellent stakeholder management and consulting skills.
  • ServiceNow CTA or multiple CIS certifications.
  • Agile delivery experience.

Why Join Us

  • Competitive salary + performance bonus
  • Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications
  • Work on innovative projects beyond traditional ITSM implementations – customer, employee, and AI-driven experiences
  • Learn directly from elite ServiceNow architects and top consulting leaders
  • Cross-platform exposure
  • Clear career path toward Practice Lead / Enterprise Architect

At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.

Skills

App EngineCSMFSMGlide APIHRSDIRMITOMITSMMID ServerREST APIServiceNowSOAP

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