Supports the secure intake, handling, documentation, and movement of high-value string instruments and related property throughout the auction and sales lifecycle, coordinating domestic and international shipping and maintaining accurate property records.
About this role
Red Clover is a New Jersey based outsourced strategic Human Resources firm managing the recruitment process on behalf of a client.
About Us
Tarisio is the leading international venue for fine instruments and bows. Launched in 1999, Tarisio revolutionized the market by combining first-class expertise, the efficiency of online bidding, and a firm commitment to ethics and professionalism. Our goal is to make buying and selling instruments increasingly accessible for musicians, patrons, dealers and collectors. We have offices in New York, London and Berlin, and conduct seven auctions per year as well as year round private sales of high value items, selling more than 3,000 fine instruments and bows annually to a truly global market.
About the Role
The Shipping Assistant supports the secure intake, handling, documentation, and movement of high-value string instruments and related property throughout the auction and sales lifecycle. Working closely with and reporting to the Logistics Manager, this role coordinates domestic and international shipping, maintains accurate property records, and supports auction preparation and vault organization. The Shipping Assistant plays a critical role in protecting assets, ensuring documentation accuracy, and supporting smooth logistical operations in a fast-paced, detail-driven environment.
Key Responsibilities
Receive, unpack, and log incoming instruments and property, creating accurate intake and shipment records under the direction of the Logistics Manager
Inspect items for shipping damage, photograph issues, and escalate concerns to the Logistics Manager and relevant teams
Create and maintain property records, including labeling, documentation, and database entry
Prepare instruments and related materials for photography, storage, vetting, and auction display
Coordinate domestic and international shipping, including packing, documentation, customs declarations, and regulatory requirements
Prepare and manage import/export documentation
Track outbound shipments, follow up on shipping issues, and maintain shipment-out records
Respond to client and internal inquiries related to shipping and logistics, escalating complex issues as needed
Support auction preparation, including vault and gallery organization, inventory tracking, and documentation management
Maintain shipping supplies, storage areas, humidification equipment, and shipping/receiving operations
Provide general operational support across the office as directed.
About The Candidate
The ideal candidate is highly organized, detail-oriented, and dependable, with the ability to manage sensitive, high-value items and complex logistics with care and precision. They work effectively under the guidance of the Logistics Manager while also operating independently to troubleshoot issues and meet deadlines. Calm under pressure and clear in communication, they bring strong organizational skills, sound judgment, and a collaborative approach to supporting operational priorities.
Skills, Knowledge & Expertise
1+ years of experience in shipping, logistics, inventory management, art handling or other related field
Excellent verbal and written communication skills
Highly organized, detail-oriented, and ability to prioritize, multi-task, and deal with high-volume situations
Proficiency with Mac systems, Google Workspace and database or inventory systems
Must be able to lift 20 - 40 lbs
Experience with or an understanding of stringed instruments is a plus
Core Competencies
Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information
Ensures Accountability - Holding self and others accountable to meet commitments
Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
Collaborates - Building Partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
