Posted 1 day ago

Shop Manager

BrightonOn-site

AI Summary

Manages a charity retail shop, leading volunteers and staff to deliver customer service, drive sales, and maintain shop presentation and merchandising.

About this role

Are you a fashion-conscious dog lover who makes things happen?

We are looking for a commercially minded Shop Manager to help us create a hub of sustainable fashion and a place for dog lovers in your community.

Key Responsibilities

As Shop Manager, you'll:

build and inspire a team of volunteers to deliver excellent customer service,
maximise shop profit through achieving or exceeding budgeted sales targets, leading on pricing of items for sale according to guidelines,
maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive the best use of space available,
use marketing skills to request quality stock,
provide leadership and line management to volunteers and members of staff.

Skills, Knowledge & Expertise

To be successful in this role, you'll need some retail experience along with strong team and budgetary management skills. You'll be an engaging, inspiring leader who has the ability to drive sales through commercial awareness and excellent customer service.

Benefits

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.