Showroom Consultant
AI Summary
Delivers expert furniture and homeware advice to clients in a showroom setting, providing design guidance, sales support, and administrative tasks to ensure a high-quality customer experience.
About this role
Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and 'on trend' contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.
The Opportunity
Reporting to the State Showroom Manager, Showroom Consultant role will deliver exceptional customer experience to provide expertise on our client's furniture, and homeware needs Australia wide. If you are proactive and able to multi task you would be a suitable cultural fit for our fast-paced showroom. You will work with clients who are seeking expert advice on tailored solutions for homes and/or projects. This role works Tuesday to Saturday, but we also have an opportunity for a casual.
Key Responsibilities
• Maintain a high standard of showroom presentation that showcase our contemporary products
• Meet & greet clients that come into the showroom providing a professional sales experience
• Develop trust and deliver excellence in client service through the entire client service experience
• Being client centric you will walk the client through their options while understanding and meeting their needs
• Create amazing outcomes for clients with your design and creative flair delivering the best possible experience
• Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained
About You
Interior Design qualification and experience required
Must be able to work Saturdays
Have previous experience in a similar sales role (retail experience preferred)
Sales and results orientated with proven experience in meeting KPI’s
Have excellent communication skills and computer literacy
Previous furniture industry experience is required
Proactive and motivated. You are confident, have a flair for style and have excellent interpersonal skills
You are able to create and deliver design advice & solutions
Strong administrative and computer skills (MSWord, Outlook, Powerpoint and Excel)
What GlobeWest Can Offer You
Work for an amazing business with inspiring cross-functional teams and stakeholders
Flexible working arrangement, understanding of work life balance
Open and Friendly culture with regular social activities
Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
Regular business updates
Competitive remuneration offered commensurate with experience
Appealing employee discount offered on beautiful product
Active social committee
Skills
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