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Gopuff

Posted 23 days ago

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Site Leader II, Shady Side, #371

PittsburghOn-siteFull-time

AI Summary

Leads a local team of Shift Leaders, Field Operations Associates, and independent Driver Partners, overseeing warehouse mega operations and delivery execution to deliver a perfect customer experience.

About this role

Gopuff is seeking a Site Leader II to join the operations team. We are looking for a self-starting and entrepreneurial strong leader. The Site Leader II role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s mega operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

What We Offer

  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)

    • Qualifications

  • 12+ years of managing and leadership experience, minimum of 8 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, warehouse, logistics, military, restaurant or equivalent experience
  • Bachelor’s degree, required
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Ability to lead in an ever-changing environment
  • Proven track record of improving processes and efficiencies

    • Responsibilities

  • Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
  • Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Responsible for the growth and development of 30-40 employees
  • Manage inbound and outbound delivery operations
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
  • Create and implement plans to improve the financial performance of the warehouse

    • Skills

    Asset ProtectionBlended Workforce ManagementConflict ResolutionCost Per OrderDelivery OperationsDrive Time OptimizationHR ComplianceInventory ManagementKPI ManagementLabor BudgetingOrder Defect RateOrder PickingQuality AssuranceSafety ControlsTeam DevelopmentW2 And 1099 ComplianceWarehouse Operations

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