Site Reliability Engineer (SRE)/ DevOps Engineer (Middle - Senior)

About the Role

• Gradion is expanding its SRE team for the a client with a long-term managed services. You will be part of a global, follow-the-sun SRE function, responsible for platform stability, cloud infrastructure, and incident response.

• This role suits engineers who are technically solid, self-directed, and comfortable operating in a fast-moving, internationally distributed environment. You will go through a structured onboarding alongside an internal SRE team before taking on independent operational responsibility.

What You Will Do

• Own platform availability: monitor, triage, and resolve incidents within defined SLA windows

• Manage cloud infrastructure on AWS and/or GCP - provisioning, scaling, and day-to-day operations

• Maintain and improve CI/CD pipelines and GitOps workflows

• Operate observability systems: monitoring, logging, and alerting at production scale

• Participate in on-call rotation as part of the global follow-the-sun coverage model

• Configure, deploy, and manage AI tooling and MCP servers in production environments

• Contribute to infrastructure automation, scripting, and internal tooling

• Write clear post-incident reviews and contribute to the monthly operational report

• Collaborate closely with engineering teams across multiple time zones

What You Bring

• 4+ years in a DevOps / SRE / Platform Engineering role within an international team

• Solid Kubernetes knowledge - cluster operations, troubleshooting, and configuration

• Hands-on cloud experience with AWS and/or GCP

• Good understanding of networking fundamentals - DNS, load balancing, firewalls, VPC

• Scripting and automation skills (Python, Bash, or similar)

• Experience with CI/CD tools and GitOps-based delivery

• Working knowledge of monitoring and observability systems (Prometheus, ELK, or equivalent)

• Good English - daily communication with European stakeholders is a core requirement

• Self-directed and proactive - you ask the right questions and drive issues to resolution without waiting to be told

Nice to Have

• Experience configuring and managing MCP servers and AI tooling in production

• Exposure to AI enablement workflows or LLM infrastructure

• Background supporting eCommerce or SaaS platforms

• Familiarity with the Frontastic / commercetools Frontend ecosystem