Posted 3 days ago
Site Support
AI Summary
Provides on-site customer support at a Vale mine site in Sulawesi, acting as the ESCO representative to coordinate operations, manage inventory of Ground Engaging Tools, and ensure smooth day-to-day site activities.
About this role
Site Support
Location– Vale Mine Site, Sulawesi
Work Arrangement– Onsite (Monday - Friday: 8am - 5pm)
What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.
Make your impact
You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.
What you’ll do
⦿Customer Support:Act as the on-site ESCO representative at the Vale mine site, supporting customer requirements and requests daily, building strong relationships with site stakeholders to ensure smooth operations.
⦿Coordination Responsibilities:Collaborate closely with planners, schedulers, procurement personnel, maintenance teams, technicians, logistics, and inventory teams to coordinate activities and maintain operational flow.
⦿Inventory & Product Tracking:Monitor Ground Engaging Tools (GET) movements and stock usage, assist with inventory planning and forecasting to maintain optimal stock levels at the customer site.
⦿Reporting & Documentation:Prepare accurate delivery documentation, maintain records related to supplied products, and ensure all paperwork is complete to facilitate timely invoicing.
⦿Independent Working:Manage day-to-day site matters independently, especially when the Area Manager is offsite, demonstrating self-sufficiency and proactive problem-solving.
⦿Travel Requirements:Primarily site-based with domestic travel limited to customer/client visits as needed.
⦿Safety First:Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
What you’ll bring
Must-haves:
⦿ Diploma-level education with a technical background
⦿ Minimum 2 years of experience in the mining industry, preferably with exposure to mine-site environments and heavy equipment
⦿ Strong communication skills and ability to build relationships with multiple stakeholders
⦿ Strong organizational skills including prioritization, scheduling, and maintaining detailed records
Nice-to-haves:
⦿ Basic Microsoft Office skills
⦿ Familiarity with Ground Engaging Tools (GET) and mining equipment components
⦿ Ability to learn quickly and adapt to new technical knowledge
⦿ Experience working independently in a customer-facing role
Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
Benefits
⦿ Competitive pay
⦿ Career development and learning support
⦿ Access to global inclusion networks
⦿ Regional and team-specific benefits
⦿ Sharebuilder scheme
⦿ Wellness support for you and your family
⦿ Collaboration with global teams
⦿ Study support
#esco
Skills
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