Posted 4 months ago
Slovenian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
SofiaOn-siteFull-time
AI Summary
Customer Service Representatives fluent in Slovenian and English handle inquiries, resolve issues, and document interactions for Slovenian-speaking clients via phone, email, and chat.
About this role
Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in Sofia, Bulgaria, complete with fully paid relocation! This role is perfect for individuals eager to advance their careers in a vibrant city while immersing themselves in the beautiful Bulgarian culture.
Responsibilities
- Provide high-quality customer service to Slovenian-speaking clients through multiple communication channels, including phone, email, and chat.
- Assist customers by responding to inquiries, resolving issues, and providing detailed information about our products and services.
- Handle customer complaints professionally, ensuring a positive experience for each client.
- Thoroughly document all customer interactions and follow up as needed to maintain satisfaction.
- Collaborate with team members and other departments to enhance service quality and operational efficiency.
- Stay updated on company policies, products, and promotions to assist customers effectively.
- Engage in ongoing training to boost product knowledge and customer service skills.
Requirements
- Fluency in Slovenian and English, both written and spoken.
- Previous experience in customer service or a related field is advantageous.
- Strong communication skills with the ability to engage effectively with customers.
- Excellent problem-solving skills and the ability to work well under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational capabilities.
- Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.
Benefits
- Paid comprehensive training provided
- Secure job with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Choose from over 50 benefits and services
- Welcoming international work atmosphere
- Ongoing support and learning opportunities
- Bonuses for referring new employees
- Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)
Skills
Customer Service SoftwareMicrosoft Office
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