Posted 3 months ago
S&M Coordinator
Germantown, United StatesRemoteFull-time
AI Summary
The S&M Coordinator executes annual sales and marketing plans, supports the CCO by managing customer inquiries and satisfaction, processes orders, and promotes products via social media.
About this role
As an S&M Coordinator, you will be responsible for the execution of annual sales and marketing plans. Responsibilities include product expertise, regional and product sales, anticipating customer needs, managing inbound leads, order processing, sales and marketing support, and reporting.
The position is based in Germantown, MD.
YOUR WORK AT MAXTENA WILL INCLUDE:
Directly support CCO in obtaining customer satisfaction by providing customer support and administrative duties
Collect and respond to customer inquiries accurately, timely, and in a professional manner
Maintain excellent follow-up with customers regarding requests, concerns, or questions
Interact directly with customers to provide knowledge on products and services offered
Assist customers in making product choices tailored to their individual needs
Liaison between customers and the engineering teams
Maintain Salesforce customer and contact information
Maintain well-documented, accurate, organized, and up-to-date file management to serve the clients and the employer in the most expedient, organized, and knowledgeable manner
Collaborate with CCO to build strong relationships between existing clientele and grow new and existing business
Manage and process all sales and marketing order needs
Actively promote the products and the company through social media and other marketing sites
Research emerging technologies, trends, and competitive information
REQUIREMENTS:
Must be a U.S. Citizen
S./B.A in Business or Technical field, Wireless industry experience preferred
1+ years of experience in inside sales
1+ years of experience with CRM, Salesforce preferred
Strong interpersonal skills
Excellent oral and written communication skills including concise presentation skills
Demonstrated ability to prioritize and achieve goals
PERKS OF WORKING AT MAXTENA:
A dynamic, innovative, and productive workplace
Cutting-edge technology
Continuous career growth opportunities
Competitive compensation package
Medical, Dental, Vision & Life Insurance
Tuition Reimbursement
Paid Parental Leave
401K match
Flextime
Fun & games events
Coffee, sweets, & much more...
Maxtena is an Equal Opportunity Employer.
Skills
CRMSalesforce
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.