AI Summary

Develops, maintains, and enhances complex software systems for government and industry customers, focusing on ServiceNow, JavaScript, HTML, CSS, and API integrations to improve workflows and ticket routing.

About this role

Join ClearEdge and be part of a mission-focused team solving some of the DoD’s most complex technical challenges. Every day, ClearEdge supports government and industry customers by delivering innovative solutions that enable critical operations and mission success.

ClearEdge offers an extremely competitive benefits package—including a $10k annual training and education benefit, a 10% 401(k) contribution fully vested on day one, annual health and technology allowances, and access to a state-of-the-art technology lab. Learn more at www.clearedgeit.com/careers/

Your Mission

Develop, maintain, and enhance complex software systems using ServiceNow, JavaScript, HTML, CSS, and API integrations. Work individually or as part of a team to improve workflows, update logic, modify forms, integrate APIs, and enhance ticket routing and status tracking. Utilize appropriate software development methodologies and best practices to deliver high-quality solutions.

You Will Excel in This Role If You Are:

Skilled in developing and customizing ServiceNow applications

Experienced in coding with JavaScript, HTML, CSS, and other scripting languages

Comfortable integrating third-party software and APIs using REST and SOAP

Knowledgeable in ITSM frameworks and Agile methodologies

Detail-oriented with strong problem-solving skills

A Day in the Life Of:

Enhancing and modifying ServiceNow workflows, logic, and forms

Developing and implementing scripts, business rules, policies, and ACLs

Integrating APIs to improve system functionality and automation

Troubleshooting and resolving software issues

Collaborating with team members to improve ticket routing and status tracking

Must Haves:

TS/SCI with Polygraph clearance

Bachelor's degree in Computer Science or related field (or four additional years of SWE experience)

Two years of experience developing and customizing core ServiceNow applications (Incident, Problem, Change, Knowledge, Service Catalog)

Four years of IT application systems experience in technology solutions delivery

Experience configuring ServiceNow applications to meet business requirements

Experience integrating third-party software and APIs using REST and SOAP

ServiceNow System Administrator or ServiceNow Application Developer certification

Nice to Have:

Experience working in Agile development environments

Knowledge of AngularJS, JSON, or other ServiceNow-related languages

Experience with ServiceNow Implementations (four years preferred)

Strong understanding of ITIL best practices

Skills

AgileAngular.jsCSSHTMLITSMJavaScriptJSONREST APIServiceNowSOAP

Software Engineer II

About this role

You Will Excel in This Role If You Are:

A Day in the Life Of:

Must Haves:

Nice to Have:

Skills

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