Posted 3 days ago
Software Project Manager, Professional Services (Remote)
AI Summary
Manages internal and external resources to deliver professional services engagements on time and within budget, partnering with consultants, technical teams, and client stakeholders to execute onboarding and service projects.
About this role
We’re looking for a Project Manager to join Procore’s Professional Services team. In this role, you’ll manage internal and external resources to ensure professional services engagements are delivered successfully, on time, and within budget. The primary goal of this role is to help clients onboard, adopt, and grow with Procore while delivering exceptional value and ensuring high client satisfaction.
As a Project Manager, you’ll partner with Professional Services Consultants, Technical Teams, Sales, Product, and Customer Success Engineers to execute client onboarding and service engagements. Use your consultative mindset, project management expertise, and resource coordination skills to plan, execute, and monitor projects while providing strategic guidance and thought leadership. This is an exciting opportunity to work closely with clients, help them achieve business outcomes, and contribute to Procore’s growth and impact—apply today and join a team dedicated to excellence and client success.
This position reports into the Senior Manager of Project Management, Professional Services and can be based in our Carpinteria, CA, Tampa, FL, Austin, TX offices, or remotely from a US location. We’re looking for candidates to join our team immediately!
What you’ll do:
- Work with clients to define execution strategies that ensure delivery of all agreed-upon services and scope, including discovery and design workshops, Gantt project plans, resource management, risk tracking, reporting, and change management strategies.
- Collaborate with key client contacts, technical leadership, Account Managers, and Customer Success to execute custom Statements of Work (SOWs) and onboarding strategies.
- Partner with the account team during pre-sales engagements to serve as the services delivery expert internally and externally.
- Develop and implement repeatable processes and templates to create efficiencies and standardization.
- Manage custom multi-workstream timelines and project plans to ensure on-time delivery of services and deliverables.
- Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives.
- Prepare accurate and insightful reports on project progress, budget, and risks using Procore’s internal systems.
- Provide proactive and high-level service to Procore clients through consistent and clear communication.
- Maintain working knowledge of Procore’s products, business model, emerging technologies, and professional services best practices.
What we’re looking for:
- 5+ years of experience managing or supporting large-scale professional services delivery.
- Proven track record of successfully leading multiple (20+) concurrent projects in a fast-paced environment.
- Strong proficiency in creating and managing Gantt project schedules, documenting business outcomes, resource forecasting, and maintaining RAID logs.
- Experience managing complex projects across web and mobile applications for document management, project management, or similar platforms.
- Proven success managing professional services projects valued at $100K+ while effectively controlling scope and margin.
- Strong familiarity with Agile, Waterfall, and hybrid SaaS project management methodologies.
- Strategic thinker with strong critical thinking, high attention to detail, and a deep understanding of value drivers and standard operating procedures (SOPs).
- Highly proactive, organized, and adaptable, with a natural ability to innovate, persuade stakeholders, and drive projects to goal completion with an optimistic mindset.
- Willingness to travel for client on-sites and company events (up to 30–40% of time).
Additional Information
Base Pay Range:
74,800.00 - 102,850.00 USD AnnualOn Target Earning Range:
88,000.00 - 121,000.00 USD AnnualThis role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Skills
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