South Korea Operations Intern

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

Support day-to-day logistics and operational activities in South Korea, ensuring smooth execution of processes and timely coordination with partners and vendors.

Monitor and help drive SLA performance, proactively identifying gaps and contributing to solutions that enhance customer experience and service reliability.

Collaborate cross-functionally with internal teams and external stakeholders, maintaining clear, concise communication and effective stakeholder management.

Contribute to scaling Korea operations by improving workflows, supporting process optimization, and assisting in the implementation of efficient logistics practices.

Undergraduate or recently graduate college students in the field of Business, Engineering, or related degree program.

Has a prior experience or knowledge in anything related to operations or related fields.

Can report to our South Korea office for the entire 6-month duration of the internship contract.

Strong collaboration and communication skills, with the ability to engage stakeholders clearly and concisely across teams.

Highly organized, pragmatic, and detail-oriented, with an agile mindset in handling fast-paced operational tasks.

Demonstrates a strong willingness to learn, take initiative, and adapt quickly in a dynamic environment.

Possesses structured thinking—able to prioritize effectively, create clarity from ambiguity, connect insights, and understand business impact.

Fluent in Korean, with the ability to communicate professionally in both written and spoken contexts.