Posted 4 days ago
Spanish Bilingual BDC Agent/Receptionist
PhilippinesRemoteFull-time
AI Summary
A Spanish–English bilingual Scheduler in a call center environment who obtains new customers, schedules service appointments, updates customer records, and supports BDC sales and professionalism targets.
About this role
Martin Management Group Is seeking to add a Scheduler to our team. The Scheduler is responsible for maximizing sales and profitability of the Business Development Center.
Responsibilities:
- Obtain new customers and raise CSI/SSI per company target.
- Schedule service appointments for customers.
- Create good public relations consistent with effective use of time lines.
- Update and purify customer records.
- Follow direction of BDC Manager and Sales Management team.
- Maintain a professional atmosphere within the BDC office.
- Complete all training as directed by supervisor.
- Follow policies and procedures as set forth in Employee Handbook.
- Any other duties as assigned.
Requirements
- Proficient in Spanish and English
- Able to work in US Timezone
- Call center experience is preferred, but not required.
Benefits
Martin Management Group is an Equal Opportunity Employer
#R2
Skills
Appointment SchedulingCall CenterCustomer Records ManagementCustomer ServiceEnglishSales Targets (CSI/SSI)SpanishTimezone Coordination (US Timezone)
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