Posted 12 days ago
Sr. Business Analyst
Emea-Armenia-YerevanOn-siteFull-time
AI Summary
Senior Business Analyst leading business projects for a customer experience platform, translating requirements into user stories, documenting technical solutions, and supporting agile development teams across distributed locations.
About this role
Customer and Consumer Engineering department is responsible for set of applications and products which cover the end-user experience for Align customers. This includes doctor portal, practice and patient mobile apps, remote monitoring solution and many more. Each team is agile and self-sufficient, covering the full stack: backend services (Java, Typescript, Ruby) and frontend (React). The department is distributed across the globe, yet we're aiming for collocation within each team.
The team we're hiring for is working on a new customer experience, that runs on the new set of core services and aims to replace an existing doctor portal. The project is large and has lots of moving parts and substreams to navigate through. And that's why we need your help!
We are looking for a business analyst, who will lead the business projects from requirements and solution side, working with the stakeholders and maintaining the development process.
Key Responsibilities
- Analyzing incoming requirements and converting them into features or stories, that should include details about system expected behavior, business rules, design constarints, etc. Therefore technical expertise is strongly required.
- Technical solution development and documentation with diagrams, system requirements and contracts.
- Dividing larger features into the system-level user stories for development team.
- Participation in teams scrum rituals (stand ups, plannings, demos, etc)
- Supporting teams during the development: clarifying requirements, helping SQA with test scenarios coverage, organizing external demo sessions, etc.
- Maintaining teams project and system documentation - specs, contracts, SRSes
- Planning, performing and implementing process improvement initiatives to make sure that the team stays on top of things.
Skills, Knowledge & Expertise
- Bachelor’s degree in Business Analysis, Computer Science, Information Systems, Mathematics, Engineering, or a related field, or equivalent practical experience.
- 8+ years of experience in IT industry.
- Understanding of REST/Hypermedia API. Basic concepts and general fluency on terminology and key aspects are required.
- Common understanding of HTTP protocol: requests, responses, headers, error codes.
- Ability to write full and clear user stories, functional and non-functional requirements
- Clear understanding of SCRUM methodology and rituals.
- Knowledge of UML and ability to build different kinds of solution and process diagrams
- Good soft skills, ability to initiate and maintain communication between people, initiative, proactiveness.
- Analytical and solution-oriented mind, critical and logical thinking, ability to reach the correct conclusion based on the available facts and arguments
- Being able to be autonomous and responsible for your part of work in terms of quality and matching the deadlines.
Complementary skills
- Experience as software developer (ideally web services)
- Experience with Atlassian stack (Jira, Confluence)
- Being able to browse through and understand operational logs
- Basic SQL knowledge. Ability to write queries and build simple dashboards
- Ability to read code and get needed information on system behavior from it.
- Ability to decompose requirements and build technical solutions based on them
- Agentic AI experience
Skills
ConfluenceFunctional RequirementsHTTP ProtocolJavaJiraNon-functional RequirementsProcess DiagramsReactREST/Hypermedia APIRubyScrum MethodologySolution DiagramsSQA Test ScenariosSQLSRSSystem DocumentationTypeScriptUMLUser Stories
Explore related jobs
More jobs at Align Technology
- Territory Manager - Elgin, ILUS-Illinois-Field based
- Sr. Manager, Regulatory AffairsUS-North Carolina-Raleigh
- Sr Automation Process EngineerMEX-Juarez-Plant #2 P
- Territory Manager - SpringfieldUS-Massachusetts-Field based
- Sr. Software Engineer in Test (Madrid-based)EMEA-Spain
- iTero Logistics SpecialistAPAC-Malaysia
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.